What your Premium row says
Pick the words you see in Profile and we'll tell you what they mean and what to do next. Needs an account
In Profile → App, one row tells you where you stand with premium. It changes as your request moves along.
The switches under the row
When premium is on, the AI assistance and Weather forecasts switches appear in the same part of Profile. Free travellers and guests don't see them at all. They're absent, not greyed out. See Turning on AI assistance.
The same words, in one table
| Row says | It means | Next step |
|---|---|---|
| Request premium access | Free tier | Send a request |
| Request sent — we'll let you know | Waiting for a person | Wait |
| Not approved (and a note) | Declined | Request again |
| Premium until <date> | Premium, for a date | Use it; ask again after it ends |
| Premium · Founding member · never expires | Founding member | Nothing |
Something missing or wrong on this page? Tell us. A person reads every message. Updated 11 October 2026.
