OffYaGo

Help Center

Timed tickets

Tell OffYaGo you have a ticket for a set day and time, and the planner keeps that place on that day at that time and arranges the rest around it.

Some places need a ticket for a set day and time, like a museum with timed entry. Add the ticket to your trip and the planner keeps that place on that day at that time. It's separate from booked flights and hotels, and a trip can have tickets with nothing else booked.

Add a ticket

  1. On the trip, tap No tickets under the trip's ticket, beside No hotels and No flights. The ••• menu's Add a ticket opens the same page, Your tickets. It's there once the trip has days.
  2. The page lists each day and its places, the way Where you sleep lists each base. Tap I have a ticket beside the place.
  3. The sheet shows the place and its day. Set the Date and the time it Starts at, then tap Save. The date starts on the day the place is already on.

For a place that isn't in your trip yet, tap A place not in this trip yet at the bottom of the page and search for it. A place from the catalog joins your trip's saved places.

The trip needs a start date first. Without one, the sheet says "Set the day you arrive, so your bookings can be placed on the trip's days." and Save stays off. Each place can have one ticket. Saving again for the same place replaces it.

You can also open a day, then touch and hold a place and choose I have a ticket. The sheet opens with that place picked.

Paste to fill

Copy your ticket's confirmation text and tap Paste in the sheet. The app reads the first date and, if the text gives one, the time. It fills only what you haven't changed yourself, and marks it "from your paste". The text is read on your phone and is not saved or sent anywhere. The app never reads a booking reference, and a ticket doesn't store one.

What happens when you save

  • The place goes on its day at once: in the morning for a ticket before 12:00, in the evening from 17:00, otherwise in the middle of the day. The rest of the trip isn't re-planned.
  • If that day is already full, one of the planner's places makes room. It moves to the day the ticketed place left when both are in the same area. Otherwise it goes back to saved places, and Worth knowing says so: "Sainte-Chapelle is in saved places to make room for your Louvre ticket."
  • If the places before the ticket would make you late for it, the planner moves them too: after the ticket if the day still ends in time, otherwise to another day in the same area or back to saved places. A place far from the rest of the day goes first.
  • The day's times start the place at its ticket time. The Day screen shows it on the place's line, for example "About 2 hr · Ticket 14:00".

Re-plan keeps it

Auto-plan, Re-plan and Start over never move a ticketed place. They plan the rest of that day around it, so the places before it finish in time where they can. Places you placed by hand are kept as described in Re-plan, Start over and new dates for a booking.

When something doesn't fit

Your ticket always stays on the trip. When it clashes with something, a line under Worth knowing says so, and nothing is blocked:

  • "Your ticket for Louvre is for 12 Mar, outside this trip's dates."
  • "… a day a full-day place or an added plan already fills, so it isn't on that day." That day already belongs to something else.
  • "Your 10:00 ticket for Louvre is before you can get there: you land at 09:30." The app allows about two hours after landing.
  • "Your 15:00 ticket for Louvre ends too close to your 18:30 flight home." The app allows time to get to the airport.
  • "… a night you're booked at Hotel Lyon." The ticket is on a night you're staying in another area.
  • "… when the plan has you in Lyon." That day's other places are in another area.
  • "Your tickets for Louvre at 10:00 and Orsay at 11:00 overlap on 12 Mar."
  • "Your 14:00 ticket for Louvre: the stops before it on 12 Mar run until 14:40." The places before it take longer than the time you have.

Change or remove a ticket

On Your tickets, a ticket shows with a green Ticket badge, its start time and anything that clashes. Tap Edit ticket to change its date or time, or Remove ticket to take it off; the app asks first. You can also touch and hold the place on its day and choose its ticket line. The place stays where it is, as one you placed yourself. Taking a place off the trip also removes its ticket.

Trip mates and the PDF

Trip mates see your ticket times on each place, and can't add, change or remove a ticket. The trip's PDF lists every ticket under "Your bookings", for example "Ticket · Louvre · 12 Mar, 14:00".