Contacting us
A person answers. Email or WhatsApp is fastest. Say what you were doing and your app version.
OffYaGo is made by a small team at TourStruct, and a person reads every message.
Fastest ways to reach us
In the app
Profile → Support has Help Center, which opens these pages, and Contact Us, which offers email or WhatsApp.
What helps us help you
- What you were doing and what you expected to happen.
- What it said. A screenshot of any message is ideal. Please crop out anything private.
- The app version. Profile → About shows the version and build.
- For premium: the words your Premium row shows. See What your Premium row says.
Things we'd love to hear
- An opening time, closure or tip that's wrong.
- A travel time that looks impossible.
- A place we should have.
- Anything confusing.
It's how the app improves, and it's what premium asks of you.
Other pages
Something missing or wrong on this page? Tell us. A person reads every message. Updated 11 October 2026.